Shift Lead: Veterinary Care & Team Leader

Bfcareers; Poland Township (OH); On-site; USD 2,493,000 - 3,186,000; Full time

Benefits offered by this job

Medical Insurance

Retirement Plan

Paid Time Off

Mental Health Resources

Life Insurance

Disability Insurance

FSA/HSA

Job summary

Banfield Pet Hospitals is seeking a Shift Lead to provide leadership across shifts, perform the duties of a CSC and/or veterinary assistant, and support hospital leadership in maximizing productivity and client care.

The Shift Lead will work with Practice Manager and COS to ensure effective communication with clients, associates, and leadership, while maintaining high standards of service and care across the hospital.

Qualifications

• Associate’s degree or veterinary technician certification/licensure preferred.
• Two years experience (healthcare, veterinary profession, service-type industry, etc.) required, with six months experience at Banfield preferred.

Responsibilities

• Lead paraprofessional staff and support hospital leadership across all shifts.
• Coordinate client and pet flow to maximize productivity and client care.
• Educate clients about Optimum Wellness Plans and preventive care.
• Assist with surgery as applicable.
• Ensure safety and cleanliness of treatment areas and labs.

Skills

Leadership

Customer Service

Communication

Problem Solving

Education

Associate’s degree or veterinary technician certification/licensure preferred

Job description

Banfield Pet Hospitals is seeking a Shift Lead to provide leadership across shifts, perform the duties of a CSC and/or veterinary assistant, and support hospital leadership in maximizing productivity and client care.

The Shift Lead will work with Practice Manager and COS to ensure effective communication with clients, associates, and leadership, while maintaining high standards of service and care across the hospital.