Shift Lead: Training & Operations Champion

Harri; Missouri City (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Harri is seeking a Shift Leader to support the management team in achieving restaurant goals, sales targets, and the profit plan. This role carries leadership responsibilities while performing many duties of hourly staff, with the exception of hiring and firing decisions.

You will direct and supervise on-shift team members to ensure quality, efficiency, safety, and exceptional guest service. Training, safety, cash handling, and compliance with company policies are key parts of the job.

Qualifications

• At least 6 months restaurant experience.
• Good customer service and communication skills.
• High school diploma or GED required.
• Shift/Team Leader training certification required.

Responsibilities

• Directs and supervises hourly team members on shift for quality and guest service.
• Plans and supervises completion of all task assignments; ensures safety, food safety, sanitation and security procedures.
• Utilizes company-training tools to provide training in all aspects of restaurant operation.
• Assists management in maintaining restaurant equipment and notifies about repairs.
• Performs cash handling, deposits, audits, reporting and investigates guest/employee incidents.
• Attends store/market/company meetings and maintains certifications.
• Recommends disciplinary action when needed.
• Monitors cleanliness of interior/exterior and initiates clean-up as needed.
• Performs other duties as assigned by management.

Skills

Customer service

Communication

Reading receipts

Education

High school diploma or GED

Job description

Harri is seeking a Shift Leader to support the management team in achieving restaurant goals, sales targets, and the profit plan. This role carries leadership responsibilities while performing many duties of hourly staff, with the exception of hiring and firing decisions.

You will direct and supervise on-shift team members to ensure quality, efficiency, safety, and exceptional guest service. Training, safety, cash handling, and compliance with company policies are key parts of the job.