Shift Lead & Team Coach — Restaurant Ops

Anchor Point Management Group; Corvallis (OR); On-site; USD 20,732 - 28,929; Full time

Job summary

Anchor Point Management Group is seeking a support team member for Buffalo Wild Wings in Corvallis, OR. This position involves assisting the management team, ensuring exceptional guest experiences, and performing key responsibilities during shifts.

Ideal candidates will demonstrate leadership abilities, knowledge of restaurant operations, and a strong commitment to customer service. Applicants must be 21 years or older and possess relevant training certificates.

Qualifications

• Strong leadership and facilitation abilities with team members.
• Knowledgeable in all functional areas of restaurant operations.
• Ability to take direction and execute team objectives.

Responsibilities

• Ensure 100% of table visits are performed and all guest issues resolved.
• Lead and coach team member performance.
• Monitor food quality, labor, and safety throughout the shift.

Skills

Leadership abilities

Verbal communication skills

Knowledge of restaurant operations

Customer service

Conflict management skills

Education

Certification as a Wing Certified Trainer

Shift Leader certification

Minimum 21 years of age

Job description

Anchor Point Management Group is seeking a support team member for Buffalo Wild Wings in Corvallis, OR. This position involves assisting the management team, ensuring exceptional guest experiences, and performing key responsibilities during shifts.

Ideal candidates will demonstrate leadership abilities, knowledge of restaurant operations, and a strong commitment to customer service. Applicants must be 21 years or older and possess relevant training certificates.