Shift Lead: Team Coach & Guest Experience

Wingmen V Llc; Union Gap (WA); On-site; USD 22,950 - 28,929; Full time

Job summary

Wingmen V Llc in Union Gap is seeking a dedicated Shift Leader to oversee restaurant operations, ensuring exceptional service and guest satisfaction. You will be responsible for coaching team members, managing shifts, and addressing customer concerns in a fast-paced environment.

The ideal candidate should be at least 21 years of age and hold necessary training certifications. This role promises to be both rewarding and challenging as you contribute to the success of our restaurant.

Qualifications

• Must be 21 or older.
• Lead and coach teams, ensuring excellent service.
• Knowledge of food safety and customer relations.

Responsibilities

• Ensure 100% of table visits are performed.
• Lead and coach team performance.
• Address Guest complaints and monitor safety.

Skills

Leadership

Communication

Conflict management

Customer service

Education

21 years of age

Shift Leader certification

Wing Certified Trainer certification

Job description

Wingmen V Llc in Union Gap is seeking a dedicated Shift Leader to oversee restaurant operations, ensuring exceptional service and guest satisfaction. You will be responsible for coaching team members, managing shifts, and addressing customer concerns in a fast-paced environment.

The ideal candidate should be at least 21 years of age and hold necessary training certifications. This role promises to be both rewarding and challenging as you contribute to the success of our restaurant.