Restaurant Shift Leader: Lead & Elevate Guest Experience

Wingmen V Llc; Town of Texas (WI); On-site; USD 20,664 - 28,929; Full time

Job summary

Wingmen V Llc is seeking a Shift Leader to ensure top-notch service and support to the management team during peak periods. Responsibilities include leading Team Members, resolving Guest issues, and maintaining food safety standards.

The ideal candidate possesses strong leadership qualities, effective communication, and the ability to manage conflicts. A minimum age of 21 and required certifications is essential for this position.

Qualifications

• Minimum age of 21 years.
• Knowledgeable in restaurant operations and food safety.
• Ability to resolve Guest issues effectively.

Responsibilities

• Ensure all Guest issues are resolved during shifts.
• Lead and coach Team Member performance.
• Monitor food quality and safety.

Skills

Leadership

Verbal communication

Interpersonal skills

Conflict management

Customer service

Education

Certification as a Wing Certified Trainer

Completion of Shift Leader certification

Job description

Wingmen V Llc is seeking a Shift Leader to ensure top-notch service and support to the management team during peak periods. Responsibilities include leading Team Members, resolving Guest issues, and maintaining food safety standards.

The ideal candidate possesses strong leadership qualities, effective communication, and the ability to manage conflicts. A minimum age of 21 and required certifications is essential for this position.