Shift Lead / Supervisor

Lunada Market; Rancho Palos Verdes (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Career advancement opportunities

Job summary

Lunada Market in Rancho Palos Verdes, CA is seeking an experienced Shift Lead/Supervisor to oversee daily operations during your shift, supervise staff, and ensure the operation runs smoothly.

The ideal candidate is a strong leader with excellent customer service skills who can manage inventory, report performance to upper management, and cover shifts as needed.

This role offers a competitive salary, flexible schedule, and opportunities for advancement within Lunada Market.

Qualifications

• High school diploma or GED required.
• Previous food service experience preferred.
• Strong leadership and staff supervision abilities.
• Proven customer service and problem-solving skills.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Skills

Leadership experience

Customer service

Communication skills

Problem solving

Team management

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

Benefits:

• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement

Benefits/Perks

• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Lead/ Supervisor to join our team! As a Shift Lead, you will be responsible for the Market’s operational performance during your shift. You will supervise staff & assign duties to ensure the operation runs smoothly. The ideal candidate is a strong leader with leadership experience.

Responsibilities:

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications:

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills