Shift Leader

Sv Bmore Llc; Baltimore (MD); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Career Advancement Opportunities

Job summary

Un restaurant dynamique à Baltimore recherche un Shift leader pour superviser ses opérations pendant les horaires de travail. Le candidat idéal possède une expérience en restauration, de solides compétences en leadership et est capable de résoudre les problèmes avec tact. Ce rôle inclut la formation des employés et la maintenance de normes élevées de service client, le tout dans un environnement rapide.

Qualifications

• Expérience antérieure dans le secteur de la restauration.
• Capacité à rester calme et prospérer sous pression.
• Compétences en gestion et en leadership excellentes.

Responsibilities

• Former et gérer les employés, assigner des tâches.
• Diriger l'équipe pour un service client exceptionnel.
• Maintenir les niveaux d'inventaire appropriés.

Skills

Leadership

Service client

Communication

Résolution de problèmes

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

Benefits:

Employee discounts

Flexible schedule

Free uniforms

Benefits/Perks

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift leader to join our team! As a Shift leader, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities:

Train and manage employees and assign duties as needed

Lead team in providing exceptional customer service

Resolve customer complaints gracefully and with tact

Adhere to all health and safety rules and regulations

Provide sales and productivity reports to upper management

Maintain appropriate inventory levels, reorder and restock when necessary

Cover the shifts of absent employees

Qualifications:

High school diploma/GED

Previous food service experience

Familiarity with Microsoft Office, restaurant management software, and POS software

Ability to remain calm and thrive under pressure

Excellent management and leadership skills

Strong communication and problem-solving skills