Supervisor/Shift Lead

Nicosora Ventures Inc; Clarksburg (MD); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Employee Discount

Unlimited Sick Leave (Unpaid)

Paid Overtime

Flexible schedule

Free food & snacks

Free uniforms

Training & development

Competitive Compensation

Career Advancement Opportunities

Job summary

Nicosora Ventures Inc in Clarksburg, Maryland is looking for an experienced Supervisor/Shift Lead to oversee the restaurant’s operations during shifts. The successful candidate will create employee schedules, supervise staff, and ensure the restaurant operates smoothly.

Ideal applicants will have a strong leadership background, with at least 3 years in food service and 2 years in a supervisory role. Responsibilities include training staff, managing customer service, and maintaining health and safety standards.

Qualifications

• 3+ years of food service experience.
• 2+ years of supervisory experience.
• Excellent management and leadership skills.

Responsibilities

• Train and manage employees and assign duties.
• Lead team in exceptional customer service.
• Resolve customer complaints effectively.
• Adhere to health and safety regulations.
• Maintain inventory levels and cleanliness.

Skills

Food service experience

Leadership skills

Communication skills

Problem-solving skills

Familiarity with POS software

Job description

Benefits

• Employee Discount
• Unlimited Sick Leave (Unpaid)
• Paid Overtime
• Flexible schedule
• Free food & snacks
• Free uniforms
• Training & development
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking an experienced Supervisor/Shift Lead to join our team! As a Supervisor/Shift Lead, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Maintain appropriate inventory levels, reorder and restock when necessary
• Able to prep food for service and meet PAR levels
• Able to work FOH and BOH line
• Able to work and run store independently as needed
• Maintain store cleanliness, throughout shift and at time of closing
• Cover the shifts of absent employees

Qualifications

• Previous food service experience (3+ years)
• Previous supervisor/leadership experience (2+ years)
• Familiarity with POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills