Shift Manager

Coconuts Caribbean Restaurant Inc; Palo Alto (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Health insurance

Flexible schedule

Paid time off

Employee discounts

Training & development

Company parties

Job summary

Coconuts Caribbean Restaurant Inc in Palo Alto is looking for an experienced Shift Manager to oversee the operational performance during shifts. Responsibilities include creating employee schedules, managing staff, and providing leadership to ensure outstanding customer service. Candidates should have a strong background in restaurant management and excellent communication skills, with a high school diploma or GED required. Benefits include flexible scheduling, health insurance, and opportunities for advancement.

Qualifications

• High school diploma or GED is required.
• Previous experience in food service is essential.
• Ability to remain calm and work well under pressure is necessary.

Responsibilities

• Train and manage employees, assigning duties as necessary.
• Lead team to provide exceptional customer service.
• Resolve customer complaints tactfully.
• Maintain inventory levels and restock when necessary.

Skills

Leadership

Communication

Problem-solving

Restaurant Management

Customer Service

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Benefits/Perks:

• Flexible Scheduling
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Manager to join our team! As a Shift Manager, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities

• Train and manage employees and assign duties as needed
• Lead team in providing exceptional customer service
• Resolve customer complaints gracefully and with tact
• Adhere to all health and safety rules and regulations
• Provide sales and productivity reports to upper management
• Maintain appropriate inventory levels, reorder and restock when necessary
• Cover the shifts of absent employees

Qualifications

• High school diploma/GED
• Previous food service experience
• Familiarity with Microsoft Office, restaurant management software, and POS software
• Ability to remain calm and thrive under pressure
• Excellent management and leadership skills
• Strong communication and problem-solving skills