Shift Lead: Store Ops, Service & Safety

Royal Farms; Town of Dover (NY); On-site; USD 21,000 - 31,000; Full time

Job summary

Royal Farms in New York is seeking a Team Leader to oversee daily store operations on duty, acting as the Person in Charge in the absence of a higher manager. You will guide staff, optimize customer service, and ensure product availability while maintaining safety standards.

Responsibilities include supervising shifts, executing cash handling and POS tasks, training team members, and upholding store appearance and brand standards.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required.
• Strong written, verbal, and interpersonal communication skills.
• Demonstrated strong leadership skills.

Responsibilities

• Lead store operations as acting PIC when needed.
• Coach and train team to deliver outstanding customer service.
• Ensure execution of food service programs and safety compliance.
• Oversee shift operations including POS transactions and cash handling.
• Maintain store appearance and cleanliness and ensure brand standards.

Skills

Team leadership

Supervisory skills

Communication skills

Store operations

Food service knowledge

Education

High school diploma/GED

Tools

POS system

Job description

Royal Farms in New York is seeking a Team Leader to oversee daily store operations on duty, acting as the Person in Charge in the absence of a higher manager. You will guide staff, optimize customer service, and ensure product availability while maintaining safety standards.

Responsibilities include supervising shifts, executing cash handling and POS tasks, training team members, and upholding store appearance and brand standards.