Shift Lead - Store Ops & Customer Experience

Walgreens; Ypsilanti (MI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Michigan seeks a team member to open and close the store when management is unavailable, manage cash handling, and prepare the floor and stock room for business. You will assist with returns, refunds, and price changes, while delivering a standout customer experience.

Responsibilities include engaging customers, resolving issues, and supporting store operations and merchandising under supervision as needed.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including cash handling and ensuring the floor and stock room are ready for the business day.
• Completes product returns, refunds, cash drops to the safe, and provides change as requested to cash registers.
• Engages customers, delivers a distinctive customer experience, and resolves questions or issues to ensure a positive experience.

Skills

Leadership experience

English fluency

Job description

Walgreens in Michigan seeks a team member to open and close the store when management is unavailable, manage cash handling, and prepare the floor and stock room for business. You will assist with returns, refunds, and price changes, while delivering a standout customer experience.

Responsibilities include engaging customers, resolving issues, and supporting store operations and merchandising under supervision as needed.