Shift Lead: Customer Experience & Store Ops

Walgreens; Allendale Charter Township (MI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Allendale Charter Township, MI is seeking a team member to support store operations and customer experience in the absence of management. You will handle opening and closing duties, cash handling, and inventory readiness, including ensuring the back door is secured for deliveries.

The role focuses on delivering a friendly, efficient customer experience, maintaining accurate pricing and signage, aiding with displays, and collaborating with teammates to keep the store clean,

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring readiness of floor and stock room.
• Process returns, refunds, cash drops, and provide change to registers.
• Deliver a distinguished customer experience and assist teammates with service.
• Meet pricing and signage requirements, and support displays and promotions.
• Assist with inventory counts, stockroom organization, and vendor deliveries.

Skills

Leadership experience

Retail key holder

Customer service

English fluency

Job description

Walgreens in Allendale Charter Township, MI is seeking a team member to support store operations and customer experience in the absence of management. You will handle opening and closing duties, cash handling, and inventory readiness, including ensuring the back door is secured for deliveries.

The role focuses on delivering a friendly, efficient customer experience, maintaining accurate pricing and signage, aiding with displays, and collaborating with teammates to keep the store clean,