Shift Lead: Customer Experience & Store Operations

Walgreens; Clarkston (MI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Clarkston, MI is seeking a dedicated team member to open and close the store when management is not present, handle cash, refunds, and price updates, and ensure a positive customer experience. You will assist with inventory, displays, and back-room organization, while supporting Pharmacy out window duties as needed.

The role emphasizes reliable leadership, English proficiency, and adherence to store policies, with opportunities to grow within a busy retail environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Arrest and conviction records may be considered.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management.
• Handles cash, refunds, voids, and daily reconciliation.
• Delivers a distinctive customer experience and assists customers.
• Manages inventory, pricing, displays, and backroom organization.
• Supports pharmacy operations at the out window as needed.
• Maintains store cleanliness and compliance with policies.

Skills

Leadership experience

Retail key holder

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Clarkston, MI is seeking a dedicated team member to open and close the store when management is not present, handle cash, refunds, and price updates, and ensure a positive customer experience. You will assist with inventory, displays, and back-room organization, while supporting Pharmacy out window duties as needed.

The role emphasizes reliable leadership, English proficiency, and adherence to store policies, with opportunities to grow within a busy retail environment.