Shift Lead — Store Ops & Customer Experience

Walgreens; Marquette (MI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Marquette, MI is seeking a dependable team member to open and close the store in the absence of management, manage cash handling, and ensure operations run smoothly before the business day. You will handle returns, refunds, and pricing integrity while delivering exceptional customer service.

The role emphasizes inventory accuracy, teamwork with store staff, and adherence to policies. Prior supervisory or key holder experience is preferred, with English fluency required for effective

Qualifications

• 1 year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management and ensure systems start-up and cash handling.
• Handle product returns, refunds, cash drops, and correct cash register records.
• Deliver a distinctive and delightful customer experience.

Skills

Leadership

Retail experience

Cash handling

Inventory control

Communication

Education

PTCB certification or pharmacy license

Tools

POS systems

Job description

Walgreens in Marquette, MI is seeking a dependable team member to open and close the store in the absence of management, manage cash handling, and ensure operations run smoothly before the business day. You will handle returns, refunds, and pricing integrity while delivering exceptional customer service.

The role emphasizes inventory accuracy, teamwork with store staff, and adherence to policies. Prior supervisory or key holder experience is preferred, with English fluency required for effective