Shift Lead: Store Ops & Customer Experience

Walgreens; West Babylon (NY); On-site; USD 26,000 - 28,000; Full time

Job summary

Walgreens in West Babylon, NY is seeking an engaged team member to support Customer Experience and Operations. The role involves opening/closing the store, handling cash, processing returns and refunds, and ensuring displays and pricing are accurate for a seamless customer journey.

You will assist with inventory control, vendor deliveries, and basic bookkeeping tasks while maintaining a clean, compliant store environment. This is an on-site, full-time position in a dynamic retail setting.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Prefer knowledge of store inventory control and regulatory compliance.

Responsibilities

• Open and close the store, perform cash handling and starting systems.
• Process returns, refunds, voids, and cash drops with accuracy.
• Maintain store conditions, pricing, and signage in compliance with policies.
• Assist with vendor deliveries, register sales, and reconciliation.
• Support display changes, shelving, and stock rotation as needed.
• Ensure compliance with state/local laws for regulated products.

Skills

Leadership

Supervisory experience

Retail key holder

Fluent English

Communication

Education

PTCB certification or pharmacy license

Tools

Cash register system

POS system

Inventory management system

Job description

Walgreens in West Babylon, NY is seeking an engaged team member to support Customer Experience and Operations. The role involves opening/closing the store, handling cash, processing returns and refunds, and ensuring displays and pricing are accurate for a seamless customer journey.

You will assist with inventory control, vendor deliveries, and basic bookkeeping tasks while maintaining a clean, compliant store environment. This is an on-site, full-time position in a dynamic retail setting.