Shift Lead — Store Ops & Customer Experience

Walgreens; City of Mechanicville (NY); Vor Ort; USD 25.000 - 32.000; Vollzeit

Zusammenfassung

Walgreens in New York is seeking a customer-focused team member to support store operations, cash handling, and customer service excellence. You will help open/close the store in the absence of management, manage returns, refunds, and price changes, and assist with displays and inventory control while delivering a delightful shopping experience.

Responsibilities include assisting with vendor deliveries, cashier operations, and basic bookkeeping as needed, ensuring compliance with policies and

Qualifikationen

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Aufgaben

• Opens and closes the store in the absence of store management, including cash handling and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.
• Maintains inventory accuracy and price changes; supports displays, resets, and promotions.
• Assists with cashiering, vendor deliveries, and basic bookkeeping activities as requested.

Kenntnisse

Leadership experience

Customer service

English fluency

Jobbeschreibung

Walgreens in New York is seeking a customer-focused team member to support store operations, cash handling, and customer service excellence. You will help open/close the store in the absence of management, manage returns, refunds, and price changes, and assist with displays and inventory control while delivering a delightful shopping experience.

Responsibilities include assisting with vendor deliveries, cashier operations, and basic bookkeeping as needed, ensuring compliance with policies and