Shift Lead: Customer Experience & Store Ops

Walgreens; Sayville (NY); On-site; USD 26,000 - 32,000; Full time

Job summary

Walgreens in Sayville, NY is seeking a candidate to help run the store when management is not present. You will open/close, handle cash, assist customers, and ensure the floor and back stock are ready for daily business.

Responsibilities include refunds, price checks, inventory accuracy, and supporting displays. A customer-first approach and reliable teamwork are essential for success in this role.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Prefer knowledge of store inventory control.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence.

Skills

Leadership experience

Customer service

English fluency

Job description

Walgreens in Sayville, NY is seeking a candidate to help run the store when management is not present. You will open/close, handle cash, assist customers, and ensure the floor and back stock are ready for daily business.

Responsibilities include refunds, price checks, inventory accuracy, and supporting displays. A customer-first approach and reliable teamwork are essential for success in this role.