Shift Lead - Customer Experience Champion

Walgreens; Village of Mineola (NY); On-site; USD 26,000 - 32,000; Full time

Job summary

Walgreens in Mineola, NY is seeking a store operations associate responsible for opening/closing the store in the absence of management, handling required cash processes, and ensuring floor and stock room readiness for business days.

You will engage customers, process returns and refunds, maintain accurate pricing and inventory, assist with pharmacy window tasks, and support team members to deliver a distinctive customer experience, while complying with policies and local regulations.

Qualifications

• One year of leadership or supervisory/retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Knowledge of store inventory control preferred.
• PTCB certification or pharmacy license as required by state.
• Arrest and conviction records may be considered.

Responsibilities

• Open and close the store in the absence of management, handle cash.
• Process returns, order voids, refunds, cash drops, and provide change at registers.
• Provide excellent customer experience and assist customers with products.
• Support displays, pricing, and signage; assist in inventory management.
• Assist at Pharmacy out window as requested.

Skills

Leadership

Customer service

Cash handling

Retail operations

Communication

Tools

POS system

Inventory management

Job description

Walgreens in Mineola, NY is seeking a store operations associate responsible for opening/closing the store in the absence of management, handling required cash processes, and ensuring floor and stock room readiness for business days.

You will engage customers, process returns and refunds, maintain accurate pricing and inventory, assist with pharmacy window tasks, and support team members to deliver a distinctive customer experience, while complying with policies and local regulations.