Shift Lead: Store Ops & Customer Experience

Walgreens; Upland (CA); Hybrid; USD 26,000 - 30,000; Full time

Job summary

Walgreens is seeking a candidate to support store operations in California. The role involves opening/closing the store when management is not present, managing cash and pricing tasks, and ensuring the floor and stockroom readiness for daily business.

A core duty is delivering a distinctive customer experience and assisting with purchases and returns. The successful applicant will interact with customers, resolve issues, and uphold Walgreens service standards, including proactive help, neat

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change.
• Models and delivers a distinctive customer experience.
• Engages customers, greets and assists with products and services; resolves issues.
• Keeps store, stockroom, and displays organized and compliant with pricing.

Skills

Leadership experience

Retail key holder

Customer service

English fluency

Education

Pharmacy license or PT CB certification

Job description

Walgreens is seeking a candidate to support store operations in California. The role involves opening/closing the store when management is not present, managing cash and pricing tasks, and ensuring the floor and stockroom readiness for daily business.

A core duty is delivering a distinctive customer experience and assisting with purchases and returns. The successful applicant will interact with customers, resolve issues, and uphold Walgreens service standards, including proactive help, neat