Store Shift Lead: Customer Experience & Operations

Walgreens; Atwater (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in California is seeking a team member to open and close the store in the absence of management, handle cash, return processing, and provide excellent customer service. You will greet customers, resolve issues, and support inventory and pricing accuracy while assisting with vendor deliveries and store displays.

The role emphasizes maintaining a welcoming store environment, following policies, and collaborating with management to ensure a seamless shopping experience for guests.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Possesses PTCB certification or state-required pharmacy license.

Responsibilities

• Open and close the store in the absence of management, including cash handling.
• Complete product returns, refunds, cash drops, and provide change.
• Deliver a distinctive and delightful customer experience.
• Greet customers and assist with products and services; resolve issues.
• Maintain accurate inventory counts and pricing accuracy; assist with vendor deliveries.
• Assist with exterior and interior maintenance and store displays as needed.
• Comply with all company policies and maintain professional relationships.

Skills

Leadership experience

English fluency

Customer service

Education

PTCB certification or pharmacy license

Job description

Walgreens in California is seeking a team member to open and close the store in the absence of management, handle cash, return processing, and provide excellent customer service. You will greet customers, resolve issues, and support inventory and pricing accuracy while assisting with vendor deliveries and store displays.

The role emphasizes maintaining a welcoming store environment, following policies, and collaborating with management to ensure a seamless shopping experience for guests.