Shift Lead: Customer Experience & Store Operations

Walgreens; Indio (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens is seeking a Store Associate to support store operations in California. You will open and close the store if management is unavailable, handle cash and POS duties, and ensure the floor and stock room are ready for business. Emphasize customer service and a delightful shopping experience.

Role requires at least one year in a leadership or retail key holder position, fluency in English, and basic inventory/pricing tasks. Pharmacy-related credentials may be preferred where applicable.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Ability to perform cash handling and operate registers accurately.

Responsibilities

• Opens and closes the store in the absence of management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as needed.
• Engages customers with friendly service and delivers a distinctive Walgreens experience.
• Maintains inventory accuracy and ensures pricing/signage compliance across departments.

Skills

Customer service

Cash handling

Leadership

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a Store Associate to support store operations in California. You will open and close the store if management is unavailable, handle cash and POS duties, and ensure the floor and stock room are ready for business. Emphasize customer service and a delightful shopping experience.

Role requires at least one year in a leadership or retail key holder position, fluency in English, and basic inventory/pricing tasks. Pharmacy-related credentials may be preferred where applicable.