Shift Lead - Customer Experience & Store Ops

Walgreens; Monterey (CA); On-site; USD 26,174 - 30,307; Full time

Job summary

Walgreens in California seeks a store operations associate to open and close the store when management is away, manage required systems, and handle cash and deliveries for a smooth start to the business day.

You will engage customers, process returns and refunds, maintain pricing and inventory, and support displays while upholding store policies and delivering a distinctive Walgreens experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Serves as a liaison between management and non-management team members by communicating assigned tasks when store management is not present.

Skills

Leadership experience

English proficiency

Education

Pharmacy license / PTCB certification

Job description

Walgreens in California seeks a store operations associate to open and close the store when management is away, manage required systems, and handle cash and deliveries for a smooth start to the business day.

You will engage customers, process returns and refunds, maintain pricing and inventory, and support displays while upholding store policies and delivering a distinctive Walgreens experience.