Shift Lead — Store Ops & Customer Experience

Walgreens; San Jacinto (CA); On-site; USD 18,000 - 30,000; Full time

Job summary

Walgreens in California seeks a team member who can open and close the store in the absence of management, manage cash and refunds, and ensure the shop floor and stock room are ready for business. You will model a distinctive customer experience and support store operations, with a focus on safety and accuracy.

Requirements include at least one year in a leadership or key holder role, fluent English, and a valid PTCB certification or pharmacy license as required by state law.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management and handles required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Acts as liaison between management and team members when store management is not present.
• Ensures compliance with policies and procedures and maintains store appearance.

Skills

Leadership

Customer service

Cash handling

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in California seeks a team member who can open and close the store in the absence of management, manage cash and refunds, and ensure the shop floor and stock room are ready for business. You will model a distinctive customer experience and support store operations, with a focus on safety and accuracy.

Requirements include at least one year in a leadership or key holder role, fluent English, and a valid PTCB certification or pharmacy license as required by state law.