Shift Lead: Store Ops & Customer Experience

Walgreens; New Albany (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in New Albany, OH is seeking a frontline leader to open/close the store when management is unavailable, manage required system start-ups, cash handling and safe deposits, and ensure the floor and stock room are ready for business. You will assist with vendor deliveries, returns, refunds, and daily cash reconciliation, while modeling a positive, customer-focused experience.

The role emphasizes greeting customers, resolving questions, maintaining accurate pricing and signage, and

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and ensure readiness for the business day.
• Handle product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to cash registers.
• Deliver a distinctive customer experience and greet assist customers.
• Maintain inventory accuracy, pricing, signage, and displays; assist with stock room and backroom.
• Assist with pharmacy out window as requested.

Skills

Leadership experience

Customer service

Cash handling

Communication skills

Tools

Store systems

Job description

Walgreens in New Albany, OH is seeking a frontline leader to open/close the store when management is unavailable, manage required system start-ups, cash handling and safe deposits, and ensure the floor and stock room are ready for business. You will assist with vendor deliveries, returns, refunds, and daily cash reconciliation, while modeling a positive, customer-focused experience.

The role emphasizes greeting customers, resolving questions, maintaining accurate pricing and signage, and