Shift Lead: Store Ops & Customer Experience

Walgreens; Seattle (WA); On-site; USD 32,000 - 37,000; Full time

Job summary

Walgreens in Seattle, WA is seeking an hourly store associate to support opening and closing procedures in the absence of management, manage cash transactions, and ensure the floor and stock room are ready for business.

You will deliver friendly customer service, handle returns and refunds, assist with vendor deliveries, maintain inventory accuracy, and help with pricing, displays, and store upkeep to meet company standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required system start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services, resolving issues to ensure a positive experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience.

Skills

Leadership experience

Cash handling

Customer service

Store operations

Job description

Walgreens in Seattle, WA is seeking an hourly store associate to support opening and closing procedures in the absence of management, manage cash transactions, and ensure the floor and stock room are ready for business.

You will deliver friendly customer service, handle returns and refunds, assist with vendor deliveries, maintain inventory accuracy, and help with pricing, displays, and store upkeep to meet company standards.