Shift Lead - Customer Experience & Store Operations

Walgreens; Reisterstown (MD); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store operations associate to support opening and closing tasks, manage cash handling, and ensure the floor and stockroom are ready for the business day. You will assist with vendor deliveries through the back door and uphold service standards to deliver a positive customer experience.

Responsibilities include engaging customers, handling returns and refunds, supporting pricing and displays, and maintaining store cleanliness and organization.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store when management is absent, handles cash, and ensures floor and stock room readiness for the day.
• Completes product returns, refunds, cash drops to the safe, and provides change to cash registers as needed.
• Delivers a distinctive and delightful customer experience and assists customers.

Skills

Leadership experience

English fluency

Job description

Walgreens is seeking a store operations associate to support opening and closing tasks, manage cash handling, and ensure the floor and stockroom are ready for the business day. You will assist with vendor deliveries through the back door and uphold service standards to deliver a positive customer experience.

Responsibilities include engaging customers, handling returns and refunds, supporting pricing and displays, and maintaining store cleanliness and organization.