Shift Lead: Retail Operations & Customer Experience

Walgreens; Kent (WA); On-site; USD 26,174 - 30,307; Full time

Job summary

Walgreens in Kent, WA is seeking a flexible team member to open and close the store in the absence of management, handle cash and daily transactions, and ensure the floor and stock room are ready for business. You will assist customers, process returns, and support inventory control.

The role emphasizes delivering a distinctive customer experience, resolving issues, and maintaining store standards, signage, and basic bookkeeping tasks as needed.

Qualifications

• 1 year of prior leadership, supervisory, or retail key holder experience.
• Fluent reading, writing and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles necessary cash operations.
• Completes returns, refunds, cash drops, and maintains accurate register records.
• Delivers a distinctive and delightful customer experience while assisting customers and patients.

Skills

Leadership

Customer service

English fluency

Team collaboration

Education

PTCB certification or pharmacy license (state requirement)

Job description

Walgreens in Kent, WA is seeking a flexible team member to open and close the store in the absence of management, handle cash and daily transactions, and ensure the floor and stock room are ready for business. You will assist customers, process returns, and support inventory control.

The role emphasizes delivering a distinctive customer experience, resolving issues, and maintaining store standards, signage, and basic bookkeeping tasks as needed.