Shift Lead: Store Ops & Customer Experience

Walgreens; Sacramento (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Sacramento, CA is seeking candidates to support opening, closing and daily operations while store management is absent, ensuring readiness of floor and stockroom, handling cash and access through back door for deliveries.

You will engage customers, resolve questions, maintain pricing, assist with inventory, and help coach team members on service standards.

This role emphasizes compliance, accurate records, and a commitment to delivering a distinctive Walgreens experience.

Qualifications

• One year of leadership/supervisory or retail key holder experience.
• Fluent in reading, writing and speaking English.

Responsibilities

• Opens and closes the store in the absence of management and handles cash duties.
• Handles returns, refunds, cash drops, and cashier discrepancies.
• Delivers a distinctive customer experience.
• Protects store assets by following policies and procedures.
• Maintains accurate inventory and assists with backroom operations.
• Assists with vendor deliveries and backdoor access.

Skills

Leadership experience

English fluency

Job description

Walgreens in Sacramento, CA is seeking candidates to support opening, closing and daily operations while store management is absent, ensuring readiness of floor and stockroom, handling cash and access through back door for deliveries.

You will engage customers, resolve questions, maintain pricing, assist with inventory, and help coach team members on service standards.

This role emphasizes compliance, accurate records, and a commitment to delivering a distinctive Walgreens experience.