Shift Lead: Customer Experience & Store Ops

Walgreens; Irvington (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens is seeking a team member to support store operations and customer experience. You will open and close the store in the absence of management, handle cash and price verifications, and ensure a smooth daily workflow across front-of-store and backroom operations.

You will engage customers, resolve questions, and contribute to a delightful shopping experience while maintaining accurate inventory, signage, and compliance with policies. This role emphasizes teamwork and reliability.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close store in the absence of management, including systems start-up and cash handling.
• Register all sales and handle cash, price verifications, and voids.
• Provide responsive customer service and maintain a tidy, well-stocked store.

Skills

Leadership experience

English fluency

Retail key holder

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a team member to support store operations and customer experience. You will open and close the store in the absence of management, handle cash and price verifications, and ensure a smooth daily workflow across front-of-store and backroom operations.

You will engage customers, resolve questions, and contribute to a delightful shopping experience while maintaining accurate inventory, signage, and compliance with policies. This role emphasizes teamwork and reliability.