Shift Lead: Store Ops & Customer Experience

Walgreens; Rockaway (NJ); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in the United States is seeking a team member who can open/close the store in the absence of management, handle cash, assist with deliveries, and ensure shelves and back room are ready for the business day.

You will greet customers, help with products and services, resolve issues, and support inventory, pricing, and maintenance tasks while promoting a positive customer experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management.
• Handle cash, returns, refunds, cash drops to the safe, and provide change as requested.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Assist with inventory, pricing changes, and backroom operations to support store readiness.
• Maintain store appearance, signage, and compliance with policies and local regulations.

Skills

Leadership

Customer service

English fluency

Job description

Walgreens in the United States is seeking a team member who can open/close the store in the absence of management, handle cash, assist with deliveries, and ensure shelves and back room are ready for the business day.

You will greet customers, help with products and services, resolve issues, and support inventory, pricing, and maintenance tasks while promoting a positive customer experience.