Shift Lead: Store Ops & Customer Experience

Walgreens; Yarmouth (MA); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens is seeking a dedicated team member to open and close the store in the absence of management, handle cash and transactions accurately, and ensure the floor and stock room are ready for the day. You will engage customers, resolve issues, and model Walgreens service traits to deliver a memorable shopping experience.

With a focus on cash handling, inventory accuracy, and maintaining store standards, you will support management and contribute to a positive store environment in

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of store management, including system start-ups and cash handling.
• Complete product returns, order voids, refunds, and cash drops; provide change as needed.
• Model and deliver a distinctive and delightful customer experience.

Skills

Leadership experience

Retail key holder

Customer service

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a dedicated team member to open and close the store in the absence of management, handle cash and transactions accurately, and ensure the floor and stock room are ready for the day. You will engage customers, resolve issues, and model Walgreens service traits to deliver a memorable shopping experience.

With a focus on cash handling, inventory accuracy, and maintaining store standards, you will support management and contribute to a positive store environment in