Shift Lead: Customer Experience & Store Ops

Walgreens; Mableton (GA); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens is seeking a capable team member to open and close the store in the absence of management, manage cash, assist with deliveries, and ensure the floor and stock room are ready for the business day. You will also support back door access for vendors and handle basic pricing and signage.

In this role, you greet customers, resolve issues, maintain inventory accuracy, assist with register transactions, and help coach fellow staff on service standards to deliver a distinctive Walgreens

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent reading, writing, and speaking English.
• Ability to work varied shifts and stand for extended periods.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash.
• Completes returns, refunds, and cash drops with accuracy.
• Delivers a distinctive and delightful customer experience.
• Maintains store inventory, pricing, and signage according to policy.
• Coaches teammates and communicates tasks when management is away.

Skills

Leadership

Customer service

Cash handling

Inventory control

Team coaching

Tools

POS system

Store operations software

Job description

Walgreens is seeking a capable team member to open and close the store in the absence of management, manage cash, assist with deliveries, and ensure the floor and stock room are ready for the business day. You will also support back door access for vendors and handle basic pricing and signage.

In this role, you greet customers, resolve issues, maintain inventory accuracy, assist with register transactions, and help coach fellow staff on service standards to deliver a distinctive Walgreens