Shift Lead: Store Ops & Customer Experience

Walgreens; Plymouth (MA); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Plymouth, MA is seeking a capable team member to open and close the store in the absence of management, manage cash and ensure the floor and stock room are ready for the business day.

You will engage customers, resolve issues, assist with inventory, pricing updates, and maintain a neat, compliant store environment while delivering a distinctive Walgreens customer experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, and cash drops; provides change to cash registers.
• Engages customers to deliver a distinctive Walgreens experience and supports store operations.

Skills

Leadership

Customer service

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Plymouth, MA is seeking a capable team member to open and close the store in the absence of management, manage cash and ensure the floor and stock room are ready for the business day.

You will engage customers, resolve issues, assist with inventory, pricing updates, and maintain a neat, compliant store environment while delivering a distinctive Walgreens customer experience.