Shift Lead: Customer Experience & Store Ops

Walgreens; Brockton (MA); On-site; USD 2,066,400 - 2,755,200; Part time

Job summary

Walgreens in Brockton, MA seeks a part-time team member to open/close the store in the manager's absence, manage basic cash handling, and ensure floor and stock room readiness for daily business. You will support deliveries, register transactions, and provide a friendly customer experience.

The role emphasizes English proficiency, supervisory experience, and adherence to store policies while maintaining inventory accuracy and customer satisfaction.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of management, including systems start-ups and cash handling.
• Registers sales with accurate records, price checks, and voids as needed.
• Provides a quick, friendly customer experience and assists customers and patients.
• Assists with inventory, displays, and pricing in compliance with policies.
• Supports store operations, including deliveries, housekeeping, and policy adherence.

Skills

Leadership experience

Cash handling

Customer service

English proficiency

Job description

Walgreens in Brockton, MA seeks a part-time team member to open/close the store in the manager's absence, manage basic cash handling, and ensure floor and stock room readiness for daily business. You will support deliveries, register transactions, and provide a friendly customer experience.

The role emphasizes English proficiency, supervisory experience, and adherence to store policies while maintaining inventory accuracy and customer satisfaction.