Shift Lead - Store Ops & Customer Experience

Walgreens; Phoenixville (Chester County); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Phoenixville is seeking a team member to support store operations and customer service in a busy retail environment.

You will open and close the store when management is unavailable, process transactions, and help maintain display and stock while delivering a friendly experience.

The role requires at least one year of leadership or key holder experience, fluent English, and may involve obtaining required certifications.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and handle start-ups.
• Complete returns, refunds, cash drops, and sales recording on registers.
• Provide a consistently friendly customer experience and assist customers.
• Assist with inventory, pricing, and store maintenance as needed.

Skills

Leadership experience

Retail key holder experience

Customer service experience

Education

PTCB certification or pharmacy license (state requirements)

Job description

Walgreens in Phoenixville is seeking a team member to support store operations and customer service in a busy retail environment.

You will open and close the store when management is unavailable, process transactions, and help maintain display and stock while delivering a friendly experience.

The role requires at least one year of leadership or key holder experience, fluent English, and may involve obtaining required certifications.