Shift Lead: Customer Experience & Store Operations

Walgreens; Joppatowne (MD); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens is seeking a team member to support store operations and customer service in a fast-paced retail environment. You will open and close the store, handle cash, assist with deliveries, and ensure the floor and stock room are ready for the day.

You will greet customers, resolve issues, maintain inventory accuracy, adjust prices, and assist merchandising. Prior leadership or key-holder experience is preferred. This role offers on-the-job training and opportunities for advancement.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management and ensure readiness for the business day.
• Handle cash, returns, refunds, and maintain registers with accuracy.
• Assist with merchandising, pricing, inventory, and basic back-office tasks.

Job description

Walgreens is seeking a team member to support store operations and customer service in a fast-paced retail environment. You will open and close the store, handle cash, assist with deliveries, and ensure the floor and stock room are ready for the day.

You will greet customers, resolve issues, maintain inventory accuracy, adjust prices, and assist merchandising. Prior leadership or key-holder experience is preferred. This role offers on-the-job training and opportunities for advancement.