Shift Lead - Store Operations & Customer Experience

Walgreens; Blue Ridge (PA); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens is seeking a team-oriented individual to open and close the store in the absence of management, manage cash handling, and assist with vendor deliveries. You will engage customers, maintain inventory, and ensure accurate pricing and displays.

Prior leadership and a pharmacy-related certification/license are preferred, with strong English communication skills required. The role emphasizes creating a distinctive customer experience, supporting store operations, and maintaining compliance

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring readiness for the business day.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change to cash registers.
• Engage customers and patients, greet them, and assist with products and services to ensure a positive experience.
• Assist with vendor deliveries and backdoor access, and oversee stockroom processes as needed.
• Maintain accurate inventory counts and ensure pricing/signage accuracy to comply with local regulations.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or pharmacy license

Tools

POS systems

Job description

Walgreens is seeking a team-oriented individual to open and close the store in the absence of management, manage cash handling, and assist with vendor deliveries. You will engage customers, maintain inventory, and ensure accurate pricing and displays.

Prior leadership and a pharmacy-related certification/license are preferred, with strong English communication skills required. The role emphasizes creating a distinctive customer experience, supporting store operations, and maintaining compliance