Shift Lead — Store Ops & Customer Experience

Walgreens; Lenexa (KS); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Lenexa, KS is seeking a Store Associate to support store operations and customer service. You will open/close the store in the absence of management, manage cash, and ensure the floor and stock room are ready for the day.

Responsibilities include assisting customers, processing returns, and collaborating with the team on pricing, merchandising, and inventory control while upholding Walgreens service standards.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Willingness to perform cash handling and basic store operations.
• Preferred knowledge of store inventory control and merchandising.

Responsibilities

• Opens and closes the store in the absence of management, handling start-ups and cash, and prepares floor and stock room for business.
• Completes product returns, refunds, cash drops to the safe, and provides change to registers.
• Delivers a distinctive and delightful customer experience and assists customers with products and services.
• Maintains accurate pricing and signage, and performs price changes as needed.
• Supports inventory counts, stock rotation, and displays, including seasonal/promotional setups.
• Operates store systems, processes transactions, and assists with register-related tasks as required.

Skills

Leadership experience

Cash handling

Customer service

English proficiency

Education

PTCB certification

State pharmacy license

Tools

POS system

Cash register

Job description

Walgreens in Lenexa, KS is seeking a Store Associate to support store operations and customer service. You will open/close the store in the absence of management, manage cash, and ensure the floor and stock room are ready for the day.

Responsibilities include assisting customers, processing returns, and collaborating with the team on pricing, merchandising, and inventory control while upholding Walgreens service standards.