Shift Lead: Customer Experience & Store Operations

Walgreens; Leawood (KS); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Leawood, Kansas is seeking a Store Associate to support opening and closing duties in the absence of store management, manage cash handling, and ensure the floor and stockroom are ready for the business day. You will assist customers and patients, handling returns and refunds while maintaining accurate registers and inventory.

The role emphasizes service, compliance, and teamwork to deliver a distinctive Walgreens experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Customer service

Leadership

Cash handling

Inventory control

Store operations

Communication

Education

PTCB certification

Pharmacy license

Tools

POS system

Pharmacy software

Job description

Walgreens in Leawood, Kansas is seeking a Store Associate to support opening and closing duties in the absence of store management, manage cash handling, and ensure the floor and stockroom are ready for the business day. You will assist customers and patients, handling returns and refunds while maintaining accurate registers and inventory.

The role emphasizes service, compliance, and teamwork to deliver a distinctive Walgreens experience.