Shift Lead: Store Ops & Customer Experience

Walgreens; Greenwood (IN); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Greenwood, IN is recruiting a store operations teammate to step in for management during absences, handle opening/closing procedures, cash handling, and ensure floor and stockroom readiness for the business day.

Responsibilities include greeting customers, assisting with product questions, processing returns and refunds, maintaining inventory accuracy, executing price changes, and supporting displays and back‑office tasks to deliver a consistently friendly, efficient shopping

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Pharmacy-related certification or license may be required by state.

Responsibilities

• Opens and closes the store in the absence of store management, handles cash and ensures readiness.
• Completes product returns, refunds, cash drops, and provides change as requested.
• Delivers a distinctive customer experience and supports store operations and displays.

Skills

Leadership experience

Retail experience

English fluency

Education

High school diploma or equivalent

PTCB certification or pharmacy license

Job description

Walgreens in Greenwood, IN is recruiting a store operations teammate to step in for management during absences, handle opening/closing procedures, cash handling, and ensure floor and stockroom readiness for the business day.

Responsibilities include greeting customers, assisting with product questions, processing returns and refunds, maintaining inventory accuracy, executing price changes, and supporting displays and back‑office tasks to deliver a consistently friendly, efficient shopping