Shift Lead: Customer Experience & Store Ops

Walgreens; North Oaks (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a candidate to open and close the store in the absence of management, manage cash handling and ensure the floor and stock room are ready for the business day. You will assist with vendor deliveries and maintain accurate inventory, while delivering a friendly customer experience.

The role emphasizes cashiering, basic price changes, and adherence to store policies, with a focus on teamwork and reliability to support daily operations.

Qualifications

• 1 year of leadership or supervisory experience.
• Fluent in reading, writing and speaking English.
• PTCB certification or state pharmacy license may be required by state.

Responsibilities

• Open and close the store in the absence of management, including required systems start-ups and cash handling.
• Maintain accurate inventory and assist with backroom stock and displays.
• Handle customer service tasks, including returns, refunds, and service inquiries.
• Assist with vendor deliveries and backdoor access for deliveries.

Skills

Leadership experience

English fluency

Inventory control knowledge

Education

PTCB certification or pharmacy license (state)

Tools

Store systems knowledge

Cash handling systems

Job description

Walgreens is seeking a candidate to open and close the store in the absence of management, manage cash handling and ensure the floor and stock room are ready for the business day. You will assist with vendor deliveries and maintain accurate inventory, while delivering a friendly customer experience.

The role emphasizes cashiering, basic price changes, and adherence to store policies, with a focus on teamwork and reliability to support daily operations.