Shift Lead: Customer Experience & Store Operations

Walgreens; Avon (IN); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Avon, Indiana is seeking a frontline leader to help run daily operations. You will open and close the store when management is absent, handle cash and point-of-sale transactions, and ensure the floor and stock room are ready for business.

You will engage customers, resolve issues, and model Walgreens’ service standards while coaching teammates on displays, pricing, and inventory controls. The role includes working with the pharmacy front window as requested and maintaining

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, with required systems start-ups and cash handling.
• Process returns, void orders, refunds, cash drops, and provide change.
• Deliver a distinctive customer experience and assist customers with products and services.
• Assist with ordering, inventory counts, pricing, and signage per policy.
• Support pharmacy window duties and ensure regulatory compliance in duties.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Tools

POS systems

Job description

Walgreens in Avon, Indiana is seeking a frontline leader to help run daily operations. You will open and close the store when management is absent, handle cash and point-of-sale transactions, and ensure the floor and stock room are ready for business.

You will engage customers, resolve issues, and model Walgreens’ service standards while coaching teammates on displays, pricing, and inventory controls. The role includes working with the pharmacy front window as requested and maintaining