Shift Lead: Open/Close, Cash Handling & Customer Experience

Walgreens; Indianapolis (IN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Indianapolis is seeking a capable team member to open and close the store in the absence of management, manage cash and daily operations, and ensure the floor and stock room are ready for business. You will handle returns, refunds, and cash drops while delivering a distinctive customer experience.

Responsibilities include engaging customers, solving issues, coaching teammates on service best practices, maintaining accurate inventory, and supporting pricing and displays in a

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evening and weekend hours.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and system startups.
• Handles returns, refunds, and cash drops; provides change to registers.
• Models and delivers a distinctive customer experience and assists with store operations and inventory practices.
• Coaches team members on customer service best practices and pricing/stock tasks.
• Maintains accurate inventory, pricing signage, and compliance with policies.

Skills

Leadership experience

English fluency

Flexible schedule

Job description

Walgreens in Indianapolis is seeking a capable team member to open and close the store in the absence of management, manage cash and daily operations, and ensure the floor and stock room are ready for business. You will handle returns, refunds, and cash drops while delivering a distinctive customer experience.

Responsibilities include engaging customers, solving issues, coaching teammates on service best practices, maintaining accurate inventory, and supporting pricing and displays in a