Shift Lead — Store Ops & Customer Experience

Walgreens; Ilexhurst (FL); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens in United States, Florida seeks a part-time team member to support store operations and customer experience. The candidate will open/close the store in the absence of management, handle cash, process returns and refunds, and ensure the floor and stock room are ready for business.

Responsibilities include assisting with deliveries, pricing changes, display development, inventory accuracy, and maintaining compliant store conditions.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading/writing/speaking English.
• Preference for store inventory control knowledge.
• Arrest/conviction records considered for employment.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens/closes store in absence of management and handles cash and start-up procedures.
• Handles returns, voids, refunds, cash drops, and provides change to registers.
• Delivers a distinctive customer experience to shoppers and patients.
• Greet customers, assist with products and services, and resolve issues to ensure satisfaction.
• Models customer service best practices and proactive help.
• Maintains store key access, backdoor procedures for deliveries, pricing, and signage.
• Registers sales accurately, reviews pricing exceptions and stock discrepancies.
• Assists with inventory checks, displays, resets, and shelf replenishment.
• Supports back-office tasks including bookkeeping, cash counts, and ledger entries.

Skills

Leadership

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in United States, Florida seeks a part-time team member to support store operations and customer experience. The candidate will open/close the store in the absence of management, handle cash, process returns and refunds, and ensure the floor and stock room are ready for business.

Responsibilities include assisting with deliveries, pricing changes, display development, inventory accuracy, and maintaining compliant store conditions.