Store Shift Lead - Customer Experience & Ops

Walgreens; Orange Park (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Florida is seeking a customer-focused associate responsible for opening and closing the store when management is not present, managing cash and register activity, and ensuring the floor and stock room are ready for business.

The role emphasizes delivering a distinctive customer experience, handling returns, refunds, and maintaining pricing accuracy while supporting pharmacy and general store operations on a busy shopping day.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, handling required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Serves as a liaison between management and team members when store management is not present.

Skills

Leadership experience

Fluent English

Job description

Walgreens in Florida is seeking a customer-focused associate responsible for opening and closing the store when management is not present, managing cash and register activity, and ensuring the floor and stock room are ready for business.

The role emphasizes delivering a distinctive customer experience, handling returns, refunds, and maintaining pricing accuracy while supporting pharmacy and general store operations on a busy shopping day.