Shift Lead: Customer Experience & Store Ops

Walgreens; Town of North Hempstead (NY); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in New York seeks a capable Store Team Member to open/close the store, handle cash, and ensure floor and stock room readiness for the business day. You will greet customers, assist with products, and resolve issues to enhance the shopping experience.

Responsibilities include supporting inventory, pricing, and merchandising, maintaining store cleanliness, and collaborating with management to deliver a distinctive Walgreens experience in a fast-paced retail environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.
• Maintains accurate inventory counts and supports displays, pricing, and merchandising.

Skills

Leadership

Customer service

Communication

Education

PTCB certification

Pharmacy license

Job description

Walgreens in New York seeks a capable Store Team Member to open/close the store, handle cash, and ensure floor and stock room readiness for the business day. You will greet customers, assist with products, and resolve issues to enhance the shopping experience.

Responsibilities include supporting inventory, pricing, and merchandising, maintaining store cleanliness, and collaborating with management to deliver a distinctive Walgreens experience in a fast-paced retail environment.