Shift Lead: Store Ops & Customer Experience

Walgreens; Burlington (WA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in the United States seeks a Customer Experience role focused on greeting customers, resolving issues, and delivering a distinctive service experience. You will assist with store operations, pricing, inventory, and merchandising while supporting a smooth sales process.

The position emphasizes leadership, reliability, and strong English communication to ensure a positive customer journey and compliance with store policies.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Open and close store, hold keys when management is unavailable.
• Maintain inventory counts and pricing, ensure signage and discounts are correct.
• Process cash transactions, reconcile cash reports, and handle price verifications.
• Assist with displays, stock rotation, and backroom organization.
• Communicate tasks to team, report issues to management.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or pharmacy license

Tools

Cash register

Job description

Walgreens in the United States seeks a Customer Experience role focused on greeting customers, resolving issues, and delivering a distinctive service experience. You will assist with store operations, pricing, inventory, and merchandising while supporting a smooth sales process.

The position emphasizes leadership, reliability, and strong English communication to ensure a positive customer journey and compliance with store policies.