Shift Lead - Customer Experience & Store Ops

Walgreens; Meriden (CT); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in the United States is seeking a Customer Experience and Operations team member to support store operations and guest service. You will greet customers, assist with products, handle cash register tasks, and help ensure a clean, organized store environment.

This role requires at least one year of leadership or retail key holder experience, fluent English, and knowledge of inventory control. PTCB certification or pharmacy license may be preferred depending on location.

Qualifications

• One year of leadership, supervisory, or retail key-holder experience.
• Fluent in reading, writing, and speaking English.
• Knowledge of store inventory control preferred.
• PTCB certification or state pharmacy license as required by state.

Responsibilities

• Open/close store and assist with vendor deliveries.
• Register sales, handle price verifications and voids.
• Process pricing, signage, and local regulatory tasks on time.
• Maintain inventory counts and stockroom organization.
• Assist with backroom housekeeping and display resets.
• Support pharmacy out window and comply with relevant laws.

Skills

Leadership experience

Retail key holder

Customer service

English fluency

Inventory control

Tools

PTCB certification

Pharmacy license

Job description

Walgreens in the United States is seeking a Customer Experience and Operations team member to support store operations and guest service. You will greet customers, assist with products, handle cash register tasks, and help ensure a clean, organized store environment.

This role requires at least one year of leadership or retail key holder experience, fluent English, and knowledge of inventory control. PTCB certification or pharmacy license may be preferred depending on location.