Shift Lead: Store Operations & Guest Experience

Walgreens; Town of Salem (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a team member to support opening and closing the store, handle cash and customer transactions, and assist with stock and pricing. You will model excellent customer service and help resolve customer questions while maintaining store standards.

Candidates should have at least one year of leadership or key-holder experience, be fluent in English, and hold a PTCB certification or pharmacy license as required by state. This role emphasizes reliability and customer satisfaction.

Qualifications

• One year of leadership or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets them, and assists with products and services.
• Keeps store keys and supervises activities when management is not present.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a team member to support opening and closing the store, handle cash and customer transactions, and assist with stock and pricing. You will model excellent customer service and help resolve customer questions while maintaining store standards.

Candidates should have at least one year of leadership or key-holder experience, be fluent in English, and hold a PTCB certification or pharmacy license as required by state. This role emphasizes reliability and customer satisfaction.