Shift Lead — Customer Experience & Store Operations

Walgreens; Campbell (CA); On-site; USD 26,174 - 30,307; Full time

Job summary

Walgreens is seeking team-oriented staff to help open and close the store when management is unavailable, handling cash duties and ensuring readiness of floor and stock areas. You will engage customers, assist with transactions, and support displays and inventory.

The role emphasizes dependable operation, professional communication, and adherence to store procedures. Ideal candidates have at least one year of leadership or supervisory experience, are fluent in English, and may possess a PTCB

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Assist with cash handling, refunds, and price verifications.
• Deliver a distinctive customer experience and greet customers.
• Assist with inventory, displays, pricing, and back-room operations.
• Support vendor deliveries and backdoor access.
• Maintain store cleanliness and compliance with policies.
• Serve as liaison between management and team when management is not present.
• Attend training as requested.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking team-oriented staff to help open and close the store when management is unavailable, handling cash duties and ensuring readiness of floor and stock areas. You will engage customers, assist with transactions, and support displays and inventory.

The role emphasizes dependable operation, professional communication, and adherence to store procedures. Ideal candidates have at least one year of leadership or supervisory experience, are fluent in English, and may possess a PTCB